Get in Touch With
Dr Shaffer's Team
To book your first consultation, arrange treatment or ask a question, Dr Shaffer's team is here to help. Call, email or send us an enquiry, and we will reply within 1 working day. You do not need a GP referral.
- Open
- Monday to Friday
- Hours
- 9am to 5pm
- Response
- Within 1 working day
Send Us an Enquiry
Tell us a little about your symptoms and Dr Shaffer's team will review your enquiry and call you back within 1 working day.
What Happens Next?
- 01
Send Your Enquiry
Fill in our form, call us, or email us. Dr Shaffer reads every enquiry to understand your situation.
- 02
Our Team Gets in Touch
Someone from our team will get in touch with you within one working day to understand your symptoms and help you with your query.
- 03
Book Your Consultation
Your first consultation can be in person at one of our consultation locations or by video, wherever you are in the UK. You will get clear guidance about your options and how to move forward.
- 04
No GP Referral Needed
You can contact us directly. No need to see your GP first.
Questions Before You Get in Touch
Is the first appointment by video?
Not usually. Your first consultation is normally in person at one of our clinics. If you live a long way from a clinic and cannot easily travel, it can be held by video instead. Let our team know when you get in touch, and they will arrange it with you.
How quickly can I be seen?
We reply to every enquiry within 1 working day. Someone from our team will confirm available appointment times when they call you back. Appointment times depend on availability at the time, so our team will confirm what is open.
Do I need a referral?
No, you do not need a GP referral to contact Dr Shaffer's team or send an enquiry. You can get in touch directly, and our team will take it from there. If you have private medical insurance, check with your insurer whether they require a referral before treatment.
Do you accept insurance?
Some patients are insured and some self-fund. Please tell us which applies when you send your enquiry. Our team will confirm your options when they call you back, so you know where you stand before you decide.
How much is a consultation?
A new patient consultation is £320, and a follow-up consultation is £220. If you would like to know what each consultation includes, our team can explain this when they call you back.
